we cleaned a commercial carpet saturday. monday the customer reported white spots that looked like something was dripped in one area and melted the carpet. This is not bleach. We don't use bleach or anything that would bleach the carpet. The fibers are actually melted and the white is the backing i believe. Our wand was dripping at the trigger during that job for awhile but I've never seen dripping carpet cleaning solution melt fibers (we are going back Saturday with same machine CDS 4.6 truck mount and will loosen the connection that was dripping so we can try to re-create but i'm certain our dripping solution didn't do this).
The business sells parts to truckers. It's a nice facility (hey, they have carpet!) we also do the janitorial. it's generally a clean environment. Maybe someone dripped a solvent? What about battery acid-would that melt carpet (i don't think so, nor would most acids?)
Its possible this happened before we cleaned the carpet, maybe by some darker liquid, then, when we cleaned the dark liquid, it exposed the damage area. Has anyone experienced that before?
The business sells parts to truckers. It's a nice facility (hey, they have carpet!) we also do the janitorial. it's generally a clean environment. Maybe someone dripped a solvent? What about battery acid-would that melt carpet (i don't think so, nor would most acids?)
Its possible this happened before we cleaned the carpet, maybe by some darker liquid, then, when we cleaned the dark liquid, it exposed the damage area. Has anyone experienced that before?